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Pre-Listing Overview
We Are Organized
Equator, Res.net, etc.
Training
BPO's/MSR's/MMR's
Occupancy Check, CFK, etc.
Start Up Activities
Rehab Activities
Accounting/Reimbursements
Photography
When we are given a new assignment, our first job is to check occupancy. To verify occupancy we enlist a number of methods to understand the situation. Some assignments are easy to verify. There might be a car in the driveway or a family may be present. On other properties where the property cannot be 100% verified vacant we will phone the water company or Florida Power and Light and see if the service is on. We will knock on doors and talk to neighbors. Usually within 24 hours we can verify if occupied or vacant.
Vacant Property
If vacant we report back to the A/M the vacancy status and await further insturctions. Usually rekey is ordered immediately and we get the property secured within 24 hours (sometimes same day). Once we have secured the property, if we are responsible for Cleaning, Trash Out, and Yard Start Up we contact our vendors for bids if the property needs start up activities.
Occupied
If occupied we immediately make contact with the occupants and find out if they are the former owners or tenants. We attempt to get information regarding the occupants: are they ederly, are there small children involved, are the occupants cooperative? If we get no response from trying to contact occupants we will leave notices to contact us. Once we figure out the disposition of the occupants we notify the A/M the situation and await further instructions.
Cash for Keys
When we are instructed to offer Cash For Keys, we try to negotiate the least amount of cash for a vacant date in the shortest time.
Eviction
We've had a few uncooperative occupants where the bank had to utilize the formal eviction process to take possession of the property. A few of the occupants knew how the system worked and rejected the CFK's offer and elected to ride out the eviction. In a few cases, these occupants vacated the property shortly before the lock out was shceduled. During this time period we would visit the property every couple of weeks to check occupancy status. In some cases we would have a dialog with the occupant during this process.
Conclusion
Having successfully sold over 300 bank owned properties over the past several years, we have pretty much "seen-it-all" getting to a vacancy/move-out phase of the pre-listing process. When a property is occupied, we are very compasionate and understanding with the occupants or tenants. We check the tax records to get a feel for the amount owed or when the property was first purchased